Privacy Policy
App: Underwater Connection — com.connectallwaterpairs.underwaterconnection
Publisher / Data Controller: Garden Chef Limited
Effective date
This Privacy Policy is effective as of November 26, 2025. We may update this policy from time to time; changes will be posted here with a revised effective date.
Introduction
Garden Chef Limited ("we", "us", or "our") respects your privacy and is committed to protecting the personal information collected through our mobile application Underwater Connection (the "App"). This policy explains what information we collect, why we collect it, how we use it, how we share it, and the choices you have regarding your information.
Information we may collect
Depending on how you use the App and the features you select, we may collect the following categories of information:
- Device & technical information: device model, OS version, unique device identifiers, language, and mobile network information.
- Usage information: gameplay events (levels played, scores, times), app crashes and diagnostics, and general analytics to improve performance and user experience.
- Performance and errors: logs, crash reports, and related diagnostics.
- Optional contact information: if you contact support or provide an email address for account or backup features (only if you choose to do so).
- Advertising identifiers: advertising ID (for ad personalization and frequency capping) if your device provides one and you have not disabled it.
Note: We do not require you to create an account to play the App and the core gameplay does not require personally identifiable information.
How we use your information
- Provide, operate, and maintain the App.
- Analyze usage to improve and optimize game mechanics, levels, and stability.
- Deliver optional personalized advertising and offers (where permitted).
- Diagnose technical problems and detect, prevent, and respond to fraud or abuse.
- Respond to your support requests if you contact us.
Third-party services and SDKs
We may use third-party service providers (including analytics and advertising SDKs) to assist in operation, analytics, ads, and crash reporting. These providers may collect device identifiers and other non-personal usage information as described above. Examples of categories of third-party services include:
- Analytics providers (to understand how the App is used and to improve it).
- Crash reporting and performance monitoring services.
- Advertising partners (to deliver and measure ad performance and, where allowed, personalize ads).
Important: the exact list of third-party services used by the App can vary by release. Replace this paragraph with the specific SDKs you use (for example: Unity Analytics, Firebase, Google Analytics, AdMob, ironSource, AppLovin, etc.) and link to their privacy policies where applicable.
Advertising and personalized ads
The App may display ads served by third parties. Those ads may use device identifiers and other signals to deliver personalized ads unless you opt out. To opt out of personalized advertising, use your device or platform settings (for example, Android Ads Settings) or the in-app controls if provided.
Data sharing and disclosures
We will not sell your personal information. We may share information in the following limited circumstances:
- With service providers who perform services on our behalf (analytics, hosting, advertising, customer support).
- To comply with legal obligations or governmental requests, or to respond to subpoenas, court orders, or other lawful requests.
- To protect the rights, property, or safety of Garden Chef Limited, our users, or others.
Data retention
We retain collected data for as long as necessary to provide the App, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and business needs — analytics and aggregated usage data may be retained for a shorter period, while logs and legal records may be retained longer.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure — please take care when sharing information online.
Children's privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child provided us with personal information, please contact us to request deletion of that information. If the App is distributed in regions with different age thresholds (for example under GDPR), please adjust this policy and applicable consent flows accordingly.
Your rights and choices
Subject to local law, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict certain processing of your personal data.
- Request portability of your data.
- Opt out of sale or sharing of personal information where applicable (e.g., under CCPA) — we do not sell personal data for money.
To exercise any of these rights, please contact us using the details below. We will respond to verifiable requests in accordance with applicable law.
International transfers
Garden Chef Limited operates internationally. Personal information we collect may be stored and processed in countries different from your country of residence. Where required by law, we take steps to ensure appropriate safeguards for international transfers.
How to contact us
If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact:
- Controller: Garden Chef Limited
- Email: privacy@gardenchef.world (replace with your real contact email)
Please include your name, app name (Underwater Connection), and a description of your request so we can assist you efficiently.
Links to other sites and third-party services
The App may contain links to third-party websites, services, or SDKs not operated by us. This policy does not apply to those third parties. We encourage you to read the privacy policies of any third parties before providing them with personal information.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. Significant changes will be communicated by posting a prominent notice in the App or via other reasonable means where required by law.